Meta Muse Explained: Features, Pricing, Privacy and Where It Works
Muse is Meta's personal AI agent: an assistant that does not just answer questions but acts for you, sending email, booking travel, filling in forms and buying things. It launched in the United States on September 8, 2026 and, by late October, had reached Canada, Japan and Singapore. In its first eight weeks it also picked up a long list of security and privacy incidents. This guide pulls the whole story into one place: what Muse does, what it costs, how its security is meant to work, what has gone wrong so far, and how to decide whether to give it access to your accounts.
โก Quick facts
- What it is: Meta's personal AI agent, which takes actions in your email, calendar, shopping and other connected accounts
- Where it works: US (from September 8, 2026), then Canada, Japan and Singapore (Singapore went live in late October); no India date announced
- Price: Free tier, plus paid plans of $20 and $100 a month in the US (S$22 to S$139 in Singapore)
- Security design: Each user gets an isolated "Secure VM"; a separate "Sentinel" agent must approve anything that goes out to the internet
- Track record so far: a macOS zero-day (fixed in a day), exposed shared chats, an Amazon block, and a TIME report on detailed user profiling
What Muse actually does
Meta's launch announcement describes Muse as an agent that keeps working after you close the app and comes back when something changes or it needs your approval. In practice that means it can:
- Handle email and forms: draft and send replies, and fill in web forms for you
- Plan and book: research and book travel, and turn long-term goals into step-by-step plans it works through on its own
- Shop: buy things through Stripe's Link, using one-time card numbers. Meta says Muse is the first agent covered by Link's purchase protections
- Turn content into tasks: for example, make a grocery list from an Instagram recipe reel and remember your guests' dietary restrictions
- Make suggestions on its own, based on what it has learned about you over time
You connect services one at a time (email, calendar, payments, smart home, dining, shopping) and choose how much access each one gets, for example read-only email versus permission to send. If a service has a public API but no built-in connector, Muse can set one up using credentials you provide. If there is no API at all, it falls back to using a browser. Muse runs on iOS, Android, the web at muse.ai and inside WhatsApp chats.
The models behind it
Muse launched on Muse Spark, Meta's agent model family. The version current at launch, Spark 1.3, was released on September 2 and is tuned for long, multi-step tasks. Developers can use it through Meta's Model API, but its weights are closed, so you cannot download or self-host it. On October 12, Meta added Muse Wonder and the larger Muse Wonder Full, built around what Meta calls "Active Memory" and "Active Focus" (CNBC has the details). For model-level pricing and benchmarks, see our Muse Wonder explainer.
What Muse costs
| Plan | US price | Singapore price | Who it suits |
|---|---|---|---|
| Free | $0, with a usage meter | S$0 | Trying it out, occasional errands |
| Power | $20/month | From S$22/month | Daily use across several connected apps |
| Maximum | $100/month | Up to S$139/month | Heavy, long-running agent work |
Axios reported that Muse shows no ads and that Meta earns money from subscriptions and transaction fees instead. You need a payment card to sign up, even for the free tier. Singapore prices come from Techgoondu's launch coverage, which only gives the S$22 to S$139 range. The per-plan figures in the table are the two ends of that range, not separately confirmed prices for each plan. If you want extra usage on any plan, our Muse referral code guide explains how the token bonus works.
How the security is supposed to work
An agent that can spend money and send messages is a far bigger target than a chatbot. Meta's design has five main parts:
- Muse Secure VM: every user's agent runs in its own isolated cloud virtual machine.
- Sentinel: a second agent on the same machine, walled off from Muse. Meta says nothing Muse does reaches the internet unless Sentinel approves it, and Sentinel asks you before sensitive actions.
- Hidden payment details: Muse never sees your passwords or card numbers. Purchases go through one-time Link cards.
- No ad targeting: conversations and VM data are not shared with Meta's ad systems.
- Your controls: an audit trail of what Muse has done and plans to do, a "forget" command, and an opt-out from training. Training on your queries is on by default, according to Axios.
Meta has also promised a Confidential VM, encrypted with a key only you hold, later in 2026. As of October 30 it has not shipped, so today Meta can still technically access the data in your VM.
What has gone wrong so far: a timeline
Muse's first two months show how much a broadly permissioned agent can expose. Here is what happened, in date order:
| Date (2026) | What happened | What it means for you |
|---|---|---|
| Sep 8 | Launch. Engadget reported that the rock band Muse's @muse handles were reassigned to the product | Brand noise only, no user risk |
| Sep 21 | Security researcher Patrick Wardle published a proof of concept. On a Mac that is already compromised, malware could redirect Muse's voice-dictation traffic to another server. Meta hot-fixed it the next day | Keep the Mac app updated. The attack needs code already running on your machine |
| Sep 21 | Amazon blocked Muse from shopping on its site | Muse cannot buy from every store. Agent shopping depends on retailers agreeing to it |
| Sep 22 | 404 Media reported that some phone calls to businesses during testing were placed by human call-centre staff | Some "agent" actions may involve people seeing your request |
| Oct 6 | TIME reported that Muse builds detailed, hourly-updated profiles of users and the people they mention. TIME also said "forget" may not erase the original messages. Meta said it does not use this data for ads and that shared learnings are de-identified | Assume anything you tell Muse about other people is remembered |
| Oct 18โ20 | Ars Technica and researchers at Claroc showed that shared conversation links could be found by outsiders. Meta suspended sharing | Never share a Muse chat that contains personal or work data |
None of these incidents breaks the core design. Sentinel and the per-user VM were not bypassed. But each one shows a weak point the design does not cover: your own device, the sharing features, the human-assisted parts of the service, and what Meta itself chooses to remember. Those weak points are what to judge, more than the VM diagram.
Hardware: glasses, Charm and DIY gadgets
At Connect 2026, Meta said Muse is coming to its AI glasses "in the coming months". It also showed Muse Charm, a small pendant for talking to the agent, due around December (TechCrunch lists everything announced). For tinkerers, Meta open-sourced the Muse Gadget SDK on October 2. It includes ESP32 firmware and a Linux SDK under the Apache 2.0 licence, and lets boards like a Raspberry Pi 5 or a Home Assistant setup talk to Muse. The device code is open, but it only works with Meta's service and needs a Muse API token, so treat that token like a password. Our Muse glasses explainer covers the hardware in detail.
Is Muse available in India and other countries?
Muse is officially available in four markets: the US, Canada, Japan and Singapore. Meta has announced no date or pricing for India, the UK or the EU. The web app may load elsewhere, but signing up still needs a supported region and payment card, so be wary of "Muse is now live in India" claims until Meta confirms them on its own newsroom. For connected payments in India, compare Muse with how AI agents are being wired into UPI, which takes a very different approach to approving each payment.
Our take: should you connect Muse to your accounts?
This assessment is based on Meta's published documentation and the independent reporting linked above. Muse is not offered where our editor is based, so we have not tested it hands-on and will update this section when we can. Weighing all of it, we suggest a staged approach:
- Fine to try: research, trip planning, recipe and shopping lists, and drafting emails that you send yourself. Give read-only access where you can.
- Only with approvals on: purchases through Link, and calendar changes. Check the audit trail weekly for the first month.
- Hold off for now: work email, health or financial documents, and anything about other people you would not want profiled. Wait for the Confidential VM and an independent audit of it.
- Never: share Muse chats publicly, put a gadget API token in a public code repository, or run Muse on a computer where you install unvetted software.
The bigger lesson applies to every agent, not just Meta's. An agent's safety depends on the weakest system it touches, so give it the least access that still makes it useful. The same principle runs through our coverage of Meta's earlier Hatch agent tests.
Sources
- Meta Newsroom: Introducing Muse (September 8, 2026)
- Axios: Meta debuts Muse
- TechCrunch: Everything new coming to Muse
- TIME: Muse privacy investigation
- Ars Technica: shared-conversation exposure
- Techgoondu: Muse goes live in Singapore
Frequently asked questions
What is Meta's Muse?
Muse is Meta's personal AI agent. It launched in the US on September 8, 2026 and acts on your behalf: it sends email, books travel, fills in forms and buys things through Stripe's Link. It runs on iOS, Android, muse.ai and inside WhatsApp, and uses Meta's Muse Spark and Muse Wonder models.
How much does Muse cost?
There is a free tier with a usage meter, plus Power at $20 a month and Maximum at $100 a month in the US. In Singapore, plans range from S$22 to S$139 a month. You need a payment card to sign up, even for the free plan.
Is Muse safe and private?
Each user's agent runs in an isolated Secure VM, and a separate Sentinel agent must approve anything that goes out to the internet. Muse never sees your passwords or card numbers. However, TIME reported detailed profiling of users and the people they mention, shared chats were exposed in October, and the fully encrypted Confidential VM has not shipped yet. Give it only the access it needs.
Which countries is Muse available in?
As of October 30, 2026, Muse is available in the United States, Canada, Japan and Singapore. Meta has announced no date for India, the UK or the EU.
Was the Muse macOS zero-day fixed?
Yes. Patrick Wardle disclosed it on September 21, 2026, and Meta hot-fixed it the next day. The flaw let malware already running on a Mac redirect Muse's voice-dictation traffic. Keep the app updated.
Can I build my own Muse gadget?
Yes. On October 2, 2026, Meta open-sourced the Muse Gadget SDK, which includes ESP32 firmware and a Linux SDK under the Apache 2.0 licence. Devices still connect to Meta's Muse service and need an API token.